Privacy Notice

Navistar, Inc. and its subsidiaries (“Navistar") appreciates your interest in our products and services.  Your privacy is important to us, and we want you to feel comfortable viewing our website and providing information to us.  This Privacy Notice aims to help you understand how we process Personal Data (as defined below) that we may collect.  

This notice covers our collection, use, and disclosure of Personal Data.

  • What Personal Data Do We Collect?

    Navistar collects certain Personal Data from you when you visit our websites or interact with us regarding our products and services.  The Personal Data we collect about you is based on the product or service you are interested in. 

    Categories of Personal Data we may collect include (“Personal Data”):

    • Contact information (Name, email address, phone number, address, company information)
    • Social Security Number
    • Social Insurance Number (For Canadian Residents)
    • Driver’s license or state identification card number
    • Date of Birth
    • Passport number
    • Income information
    • Taxpayer ID or TIN
    • Employment information
    • Financial and bank account information
    • Payment information
    • Credit history
    • Vehicle Identification Number
    • Website data (such as but not limited to: Internet Protocol address, domain name, device information, type of browser, browsing preferences, number of visits)
  • How Do We Collect Personal Data?

    Information Provided by You

    Your Personal Data may be collected when you interact with us in the following ways.  This may not be an all-inclusive list of how we collect information from you when interacting with Navistar.

    • Send us an inquiry about our products and services
    • Request a quote or proposal 
    • Apply for credit or financing
    • Voluntarily fill out a survey or questionnaire
    • Submit an inquiry or application for employment
    • Signup for our newsletter
    • Signup for our vehicle telematics service (Refer to our Connected Vehicle Privacy Notice at for service and product specific privacy notice that supplements this notice)
    • Purchase a vehicle from us or at one of our dealers
    • Charge your vehicle at Navistar affiliated EV charging stations
    • Register to attend one of our events
    • Visit one of our websites

    Information We Collect from Other Sources 

    We may also receive information about you from other sources, including through third-party providers, business partners, public databases, suppliers, vendors, and data providers.  For example, if you service or repair your vehicle at one of our dealers or provided consent for that data to be shared with us.  Use and disclosure of this information is limited to the purposes described in this notice. 

  • How Do We Use Personal Data?

    We may use your Personal Data for the following purposes, and those purposes reasonably related to the below:

    • Deliver our products and services
    • Respond to inquiries from you regarding our products and services
    • Verify your identity
    • Provide you with a quote or sales proposal
    • Support and assist you when you use our products and services
    • Communicate safety related information
    • Process employment inquiries and / or applications
    • Marketing and advertising purposes to promote our products and services
    • Create and administer your account
    • Analyze and optimize the performance of our products and services
    • Evaluate your credit worthiness
    • Fulfill contractual obligations 
    • Perform market research and analysis
    • Collection and processing of payments
    • Comply with inquiries from regulatory bodies and government agencies
    • Improve the content, functionality, and performance of our websites
  • How Do We Disclose Personal Data?

    We may disclose your Personal Data to the following categories of parties: 

    • Any third party for which you have provided consent to disclosing of your Personal Data
    • Navistar’s affiliates including our parent companies
    • Our business partners such as dealers, vendors or service providers, payment processors, suppliers, and distributors
    • Marketing or loyalty program partners
    • Regulatory bodies and government agencies as required by law
  • How Do We Protect Personal Data?
    The security of your Personal Data is a priority to us. Navistar utilizes reasonable administrative, physical, and electronic technical and organizational measures to protect your Personal Data against unauthorized processing, accidental loss, destruction, or damage.
  • Retention of Your Personal Data
    We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Notice and as needed to comply with our legal obligations and applicable laws. 
  • Your Notification Obligations

    If you provide Navistar with Personal Data of third parties (for example, personal/professional references, family members, business partners, etc.,) for the fulfillment of purposes identified in this Privacy Notice, you must inform them about the existence of the processing of their Personal Data and the content of this Privacy Notice. 

    If you provide Personal Data of third parties, you declare with your delivery that you have the prior consent of their owners to provide their information to Navistar and that the information is complete and accurate.

  • Links to Other Websites
    Our websites may contain links to other websites that are not operated by us. Navistar does not control these third-party websites and is not responsible for the content or privacy practices. We strongly advise you to review the Privacy Notice/Policy of every website you visit.
  • Children's Online Privacy Protection Act (COPPA)
    This website and/or Navistar Inc.’s services is not intended for children under 13 years of age. We do not knowingly solicit information online from, or market online to, children under 13 years of age.
  • Notice to California Residents

    The California Consumer Privacy Act (CCPA) requires that we disclose the following to you about the Personal Data we may or have collected from you within the last twelve months. 

    • Categories of Personal Data we collect
    • How we collect Personal Data
    • Our use of the collected Personal Data
    • Our disclosure of Personal Data
    • Our sale of Personal Data

    These requirements have been incorporated into this Privacy Notice including your rights under the CCPA. We do not knowingly solicit information online from, or market online to, children under 16 years of age.   

  • Your Privacy Rights

    We would like to make sure you are fully aware of all your data privacy rights if you reside in a US State or a country that has passed privacy laws that grant such data privacy rights to you.

    • The right to access: You have the right to know what Personal Data we have about you. 
    • The right to rectification: You have the right to request that we correct any Personal Data you believe is inaccurate, under certain conditions.
    • The right to erasure/deletion: You have the right to request that we delete your Personal Data, under certain conditions.
    • The right to restrict or object to processing:  You have the right to restrict or object to our processing of your Personal Data, under certain conditions.
    • Right to opt-out of sales: You have the right to opt-out of sales of your Personal Data.
    • For California Residents: You have the right to non-discrimination and non-retaliation for exercising your California Consumer Privacy Act (CCPA) rights. 

    If you reside in a US State or a country that provide rights to you regarding your Personal Data and you want to request to exercise those rights, please click below.  Please note that requests from US States or countries that do not provide those rights will not be fulfilled. 

    California residents may also contact us at 866-448-6551.

  • Updates to this Privacy Notice

    Last Updated on October 01, 2023

    We reserve the right to make modifications or updates to this Privacy Notice at any time.  We will post any changes to this Privacy Notice on our websites.


Use of Cookies and Privacy Notice Update

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Learn more about your rights on our Privacy Notice page.