Medical claims: submit in writing to your medical vendor (Aetna or United HealthCare©)
Prescription drugs: submit in writing to your prescription drug administrator. Look at your ID card to determine who that is and use the claim address on the back of the ID card.
Dental, vision, or hearing benefits (if applicable to you): submit in writing to Delta Dental, VSP, and EPIC, respectively.
Shy v. Navistar: as a final option, if you are a Shy Plan member, you may file a voluntary appeal to the Health Benefit Plan Committee, c/o the Navistar- PO BOX 4080 Lisle, IL 60532.