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Parts

Saving Lives. We're In.

Navistar Parts translates its industry-leading success for military victory.

Commercialize Expertise to Military Advantages
Global Dealer Network to In-Theater Support
Over 700,000 Parts Offerings to One-stop Sustainment
Integrated Supply Systems to Forecasting and Visibility
Diverse Supplier Footprints to Broad Network of Providers
98% Availability Service PDC Levels to Operational Readiness
Supply Chain Management to Near Just-in-Time Availability
Global Distribution Capabilities to Lower Cost and Inventory
Remote Inventory Management to Field Management & Increased Uptime
Specialized Distribution to Kitting and Advancement Service
Product Lifts and Replacements to Platform Transition Assistance

Lifecycle Vehicle Support

  • Maintain parts support during accelerated MRAP deployment
    • Leverage supplier/carrier relationships
    • Maximize cross-platform component availability
    • Leverage predictive maintenance features
    • Merge commercial/in-theater lessons learned for uptime advantage

Follow-through In-Theater Support

  • Component commonality
  • Field Service Representatives
  • OEM & Aftermarket & other OEM parts support
  • Worldwide dealer network

Sustainment and Support for U.S. and Foreign Governments
Customizable contracting solutions enable sustainment through contract types

  • Direct parts and services on a transactional basis
  • Parts and services support in response to long-term contract on a task order basis
  • Virtual Prime Vendor or Prime Vendor relationship
  • Performance Based Logistics solutions at system and component levels

What Makes Us Different?

  • Robust supply chain annually procures and delivers materials to support:
    • Commercial and defense production lines
    • Global dealer repair/overhaul/part sales network
    • Other defense OEMs who use similar parts
  • Ability to take military unit's inventory investment risk—we can build to stock
  • Parts availability with 98% PDC material fill rates for all SKUs due to large order volumes and deep vendor base
  • Benefits of strategic sourcing in post-production by leveraging volumes and size of commercial and defense installed base
  • Dedicated customer focused service teams delivering customized solutions

Navistar Parts: Operational Readiness
Maximizing its 100+ years of commercial parts and services experience to support the warfighter and military needs, Navistar Parts manages more than:

  • 1 million parts orders annually
  • 10,000+ ship-to points
  • 12 million lines
  • Ship efficiency 100%
  • Ship quality 99.9%
  • Exporting to 38 countries

As an parts and services industry leader, Navistar Parts' robust all makes truck parts program includes:

  • More than 700,000 products across 160 programs
  • Multi-tiered distribution
  • Retail and wholesale business
  • Service is delivered through the dealer network with 1,100 locations worldwide in 70 countries

Operational Readiness (OR) for MRAP parts is greater than 90% in theater.

  • More than 7,000 parts per MRAP, with 150 different bolts
  • More than 34,600,000 parts total

Navistar Parts has shipped more than 750,000 parts/pieces for use in Iraq and Afghanistan (December 1, 2008).

Navistar's 11 global Parts Distribution Centers stock more than 100,000 different parts, totaling more than $400 million in parts inventory. These PDCs deliver:

  • Online ordering
  • 24/7 – 365 availability
  • Next-day delivery
  • Emergency/critical parts delivery
  • Same-day shipment
  • Time-definite delivery
  • 2.5 million square feet of stocked parts
  • Surplus liquidation center
  • Centralized core return (3 locations)

For the right parts at the right place at the right time, contact Military.Parts@Navistar.com or call the Military Parts Hotline at 630-753-6100

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